Frequently Asked Questions
How Does Talsam Work?
Talsam uses Bluetooth® technology to connect to your smartphone. Every charm contains six LED lights on its face that deliver a glowing notification when you receive a message sent using the Talsam mobile app.
Talsam charms also contain a motor for delivering vibration alerts, a button for sending SOS alerts and unlocking private messages, and a USB-C® connector for charging the charm.
How Do I Send Secret Messages?
You can mark any of the following messages as secret: photos, videos, voice notes, and stylized quotes. To do so, set the Secret Message toggle at the top of the screen to the ON position before you send the message. It will now require the recipient to use two-factor authentication to unlock it.
How Do I Charge My Charm?
Talsam contains a built-in USB-C® connector that you can plug into a power source, a computer, or even a smartphone. Talsam charms can be fully charged in less than 2 hours.
How Do I Send An SOS Alert?
To send an SOS alert* with Talsam, simply press and hold the button on the charm for 5 seconds.
The charm will vibrate to let you know that the alert was sent. The emergency contact(s) specified in your account will receive a text message and email containing your location, along with an automated phone call.